Pharmacy Assistant

Serco is a place where you can grow

Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

• Flexible working arrangements to support work-life balance
• Career development and progression opportunities
• Supportive and inclusive work environment
• Employee wellbeing programs and initiatives
• Competitive remuneration package
• Access to Employee Networks promoting diversity and inclusion

Make an impact at Serco
You will play a critical role in ensuring the safe and efficient distribution of prescribed medications within a secure environment. As a Pharmacy Assistant, you will work closely with Registered Nurses to provide accurate medication administration while also assisting with essential administrative tasks. This is a permanent, full-time opportunity within a multidisciplinary team dedicated to delivering high-quality healthcare services.

As a Pharmacy Assistant in the Health Services team, you’ll make a positive impact by:

• Working under the supervision of a Registered Nurse to issue prescribed medications from a dose administration aid (Webster pack)
• Ensuring compliance with policies and procedures related to medication distribution
• Reporting non-compliance or medication refusal to the Registered Nurse promptly
• Maintaining patient health records in accordance with policy and procedure
• Handling administrative duties and responding to telephone inquiries
• Assisting with general pharmacy tasks, including phlebotomy

Serco is a place for you
You are an organized and detail-oriented professional with experience in pharmaceutical and administrative duties. You thrive in a fast-paced environment and can effectively manage competing priorities. Your strong interpersonal skills allow you to communicate and collaborate with a diverse range of individuals, including those from culturally and ethnically diverse backgrounds.

To be successful in this role you’ll have:

• Experience in issuing prescribed medications from a dose administration aid (Webster pack)
• Strong administrative skills, including proficiency in Microsoft Office (Excel, Word, PowerPoint)
• The ability to prioritize workload efficiently in a multidisciplinary healthcare setting
• Well-developed problem-solving and conflict-resolution skills
• A commitment to confidentiality and ethical conduct
• Experience working in a high-pressure environment subject to change and complexity

You do not need to match every listed expectation to apply for this position. If you like the look of the role, we’d love to hear from you.

As a fast-growing and successful global company, Serco’s services span across the areas of justice, migration, defence, space, customer services, health, and urban mobility.

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals.

Please note:

• This position carries trust and responsibility. To support this, a comprehensive probity assessment, including a National Police Check, is a key part of the selection process for this role.

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans, and people with disabilities.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion, and belonging.

Impact a better future at Serco.