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Make a positive impact every day
Become a
Custodial Officer
Help ensure safety, wellbeing, and dignity for those in our care, and grow in a role that truly matters.
We offer a unique & fulfilling career that sets us apart.
Earn as you grow
- After training, earn $81k - $99k + Super (annually)
- Work only 7 days per fortnight
- Overtime available with potential to earn more
Training & career development
We’re committed to your growth and success from day one:
- Paid training from the start, ensuring you're well-prepared for your role.
- Clear career progression pathways, with opportunities to advance into senior roles
- A collaborative environment that supports teamwork, learning, and personal growth
- Opportunity to attain a Certificate III in Correctional Practice
Work-life balance
We value your wellbeing & provide:
- 5 weeks annual leave
- 14 weeks paid parental leave to eligible employees
- 2 days for volunteer leave
Your role as a Custodial Officer
Every day as a Custodial Officer, you’ll help reduce reoffending and build safer communities by playing a vital role in the supervision, rehabilitation, and reintegration of inmates.
You’ll be responsible for maintaining a secure environment for both staff and inmates, while fostering positive change for those in your care.
This involves...
Maintaining safety
Conduct headcounts, searches, inspections, and address behaviours early to ensure a secure environment.
Support rehabilitation
Encourage inmates to engage in education and programs designed to help them reintegrate into the society.
Welfare & support
Help create a positive environment by engaging with inmates, provide support, de-escalate conflicts, and address concerns.
Reporting
Provide clear and detailed reports that help monitor inmate behaviour, track incidents, and maintain a secure environment.
No prior experience? No worries.
We’ll train you from day 1, ensuring you're supported for the journey ahead.
Have experience? Even better.
We value your expertise. If you’re an experienced Custodial Officer, we’ll review your background and adjust the training duration to save you time.
What we’re looking for
We’re seeking individuals who are ready for a career that makes a difference.
No prior experience is required... just the commitment to creating a safe and positive environment.
To succeed as a Custodial Officer, you’ll need the ability to:
- Communicate effectively with inmates, colleagues, and management
- Stay calm under pressure, managing high-stress situations
- Use de-escalation techniques to manage conflicts
- Work effectively within a team, supporting smooth operations
- Observe and assess situations carefully, monitoring activities and identifying potential risks.
About Acacia Prison
Located 55km east of Perth, Acacia Prison is a medium-security facility managed by Serco, housing 1,470 male inmates.
We focus on safety, rehabilitation, and creating a pro-social learning environment.
At Acacia, you’ll join a collaborative, professional team dedicated to fostering positive change and helping inmates successfully reintegrate into society.
When you join Serco, you’re joining a team that does important work that really matters.
Ready to make an impact?
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Wondering how to get started?
Watch this short video to learn about the recruitment process and take the next step toward joining the team at Acacia Prison.
A great range of rewards and benefits
We offer a comprehensive benefits package designed to support your wellbeing, career growth, and work-life balance.
Earn as you grow
- After training, earn $81k - $99k + Super annually
- Work only 7 days per fortnight
- Overtime opportunities available with the potential to earn even more
Work-life balance
We understand the importance of maintaining balance in your life and provide:
- 5 weeks annual leave
- 14 weeks paid parental leave to eligible employees
- 2 days for volunteer leave
Health, wellbeing & support
Your health and wellbeing are a priority, so you'll have access to:
- Sonder, our 24/7 Employee Assistance Program, offering mental health support, counselling, and specialist services for you and your family.
- Opportunities to participate in meaningful community service and social impact initiatives
Training & career development
We’re committed to your growth and success from day one:
- Paid training from the start, ensuring you're well-prepared for your role.
- Clear career progression pathways, with opportunities to advance into senior roles
- A collaborative environment that supports teamwork, learning, and personal growth
- Opportunity to attain a Certificate III in Correctional Practice
Financial wellbeing
We provide additional benefits to support your financial health:
- Free onsite parking and meals during every shift
- Uniforms provided for your role
- Flexible salary packaging options
- Exclusive discounts with brands like Apple, Qantas, Hoyts Cinemas and more
- A generous Employee Referral Program for recommending top talent
At work and in life, we’ve got your back
Learn more about what you can expect when you join us.
Our Benefits & Perks
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Diversity & Inclusion
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Health, Safety & Wellbeing
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Community & Sustainability
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