Protect, support and make a difference at Fiona Stanley Hospital

Join a team that values your skills, supports your growth, and gives you the flexibility to balance work and life.
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We offer a unique & fulfilling career that sets us apart. 

Great Pay

Earn $37.21 per hour in a role where your work truly makes a difference.

A strong & supportive team

You’ll always have the guidance and backup you need, no matter the situation.

Varied roster with 24/7 shifts

This role follows a rotating roster with 12-hour shifts, including:

  • Day, night, and weekend shifts
  • Rotating schedules to support hospital operations

Support to get started

If you don’t have a security license or qualifications or First Aid certification, we may be able to assist with training and licensing support.

A role where you can make a real impact

The Safety and Incident Management Service (SIMS) team plays a vital role in keeping Fiona Stanley Hospital safe by responding swiftly and professionally to safety, security, and emergency incidents.


Reporting to the SIMS Team Leader, you’ll be at the heart of our hospital community, where no two days are the same.


This involves...

Providing security & reassurance

Monitoring hospital areas and supporting staff, patients, and visitors to create a safe and welcoming environment.

Resolving conflicts with confidence

Managing challenging situations with empathy, respect, and a calm approach.

Responding to incidents

Acting quickly and professionally to manage security and emergency situations as they arise.

Assisting hospital teams during incidents

Supporting clinical staff with patient interactions, de-escalation, and maintaining a secure workplace.

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What we’re looking for

We’re looking for people who can stay calm under pressure, communicate confidently, and work as part of a team.


Whether you have experience in security or not, what matters most is your ability to handle situations with professionalism and care.


To succeed as a SIMS Patrol Officer, you’ll need:

  • Strong communication and conflict resolution skills.
  • A professional, respectful approach in challenging situations.
  • The ability to work well in a team and support others.
  • A WA Security License (or willingness to obtain one).
  • A Certificate II in Security Operations (we may be able to assist with this).
  • A First Aid Certificate (including CPR) and a Working with Children Card.
  • A WA C-Class Driver’s License.


No security experience or First Aid certification?

We may be able to assist with training and licensing.


About Fiona Stanley Hospital & Serco

Fiona Stanley Hospital is a world-class healthcare facility in Murdoch, Perth, providing essential medical services to the community. The Safety and Incident Management Service team plays a vital role in ensuring a secure, supportive environment for staff, patients, and visitors.


At Serco, we work alongside governments to deliver critical public services and support 12,000+ professionals across APAC. When you join us, you’ll find job stability, career growth opportunities, and a strong, inclusive team that values your contributions.

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From fast-paced to fulfilling: Courtney’s journey as a SIMS Patrol Officer

Read more

From fast-paced to fulfilling: Courtney’s journey as a SIMS Patrol Officer

Read more

When you join Serco, you’re joining a team that does important work that really matters. 

Ready to make an impact?

Explore the career opportunities we have available

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Moving to Clarence Valley? 

We’ll help make it smoother for you by offering relocation assistance of up to $5000*.

Imagine waking up to the natural beauty of Clarence Valley every day.

With pristine beaches, lush hinterlands, and a wide range of recreational activities, you'll have it all right at your fingertips.


  *Non-cash out benefit in accordance with policy.

Learn more

20

Minute Drive

Grafton

Set along the picturesque Clarence River, Grafton is the heart of Clarence Valley. 


Known as the Jacaranda city, it boasts historic tree-lined streets, a regional airport, excellent healthcare services, great schools & vibrant cultural facilities.

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40

Minute Drive

Maclean

Built on the banks of the Clarence River, Maclean is surrounded entirely by cane fields, farmland and water.


In its unique town centre, you'll find a historic main street lined with boutique stores, cafes & restaurants with boundless lifestyle options. 

Learn more

55

Minute Drive

Yamba

Yamba, a coastal gem at the mouth of the Clarence River, is famous for its eleven beaches, relaxed beach culture, and a lively café and restaurant scene, all celebrating fresh local produce.

Learn more

55

Minute Drive

Coffs Harbour

Coffs Harbour boasts uncrowded beaches, great shopping, award-winning cafes and restaurants, Southern Cross University, health care services, schools, cultural facilities, and a regional airport.

Learn more

80

Minute Drive

Bellingen Shire

Situated between Sydney and Brisbane, Bellingen Shire is a picturesque valley known for its vibrant cultural community, love for music, arts, food, and nature.

Learn more

100

Minute Drive

Ballina

Characterised by pristine beaches, tidal bays, fertile valleys, and extensive rivers, Ballina Shire offers a thriving central business district and major airport.

Learn more

A great range of rewards and benefits

We offer a comprehensive benefits package designed to support your wellbeing, career growth, and work-life balance.

Great pay

Earn $37.21 per hour in a role where your work truly makes a difference.

A strong & supportive team

You’ll always have the guidance and backup you need, no matter the situation.

Varied roster with 24/7 shifts

This role follows a rotating roster with 12-hour shifts, including:

  • Day, night, and weekend shifts
  • Rotating schedules to support hospital operations

Health, wellbeing & support

Your health and wellbeing are a priority, so you'll have access to:

  • a generous paid parental leave plan
  • Sonder, our 24/7 Employee Assistance Program, offering mental health support, counselling, and specialist services for you and your family.
  • Opportunities to participate in meaningful community service and social impact initiatives.
  • Discounts on gym memberships, shopping & more

Training & career development

We’re committed to your growth & success from day 1:

  • If you don’t have a security license or qualifications or First Aid certification, we may be able to assist with training and licensing support.
  • Clear career progression pathways, with opportunities to advance into senior roles
  • A collaborative environment that supports teamwork, learning, and personal growth

At work and in life, we’ve got your back

Learn more about what you can expect when you join us.

Interested but the timing isn't quite right?

Join Serco Talent Community and we will keep you informed about job opportunities and events that match your interests.

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