Protect, support and make a difference at Fiona Stanley Hospital
Join a team that values your skills, supports your growth, and gives you the flexibility to balance work and life.
We offer a unique & fulfilling career that sets us apart.
Great Pay
Earn $37.21 per hour + overtime and penalty rates in a role where your work truly makes a difference.
A strong & supportive team
You’ll always have the guidance and backup you need, no matter the situation.
Varied roster with 24/7 shifts
This role follows a rotating roster with 12-hour shifts, including:
- Day, night, and weekend shifts
- Rotating schedules to support hospital operations
Support to get started
If you don’t have a security license or qualifications or First Aid certification, we may be able to assist with training and licensing support.
A role where you can make a real impact
The Safety and Incident Management Service (SIMS) team plays a vital role in keeping Fiona Stanley Hospital and Cockburn Mental Health facility safe by responding swiftly and professionally to safety, security, and emergency incidents.
Reporting to the SIMS Team Leader, you’ll be at the heart of our hospital community, where no two days are the same.
This involves...
Providing security & reassurance
Monitoring hospital areas and supporting staff, patients, and visitors to create a safe and welcoming environment.
Resolving conflicts with confidence
Managing challenging situations with empathy, respect, and a calm approach.
Responding to incidents
Acting quickly and professionally to manage security and emergency situations as they arise.
Assisting hospital teams during incidents
Supporting clinical staff with patient interactions, de-escalation, and maintaining a secure workplace.
What we’re looking for
We’re looking for people who can stay calm under pressure, communicate confidently, and work as part of a team.
Whether you have experience in security or not, what matters most is your ability to handle situations with professionalism and care.
To succeed as a SIMS Patrol Officer, you’ll need:
- Strong communication and conflict resolution skills.
- A professional, respectful approach in challenging situations.
- The ability to work well in a team and support others.
- A WA Security License (or willingness to obtain one).
- A Certificate II in Security Operations (we may be able to assist with this).
- A First Aid Certificate (including CPR) and a Working with Children Card.
- A WA C-Class Driver’s License.
No security experience or First Aid certification?
We may be able to assist with training and licensing.
About Fiona Stanley Hospital, Cockburn Mental Health and Serco
Fiona Stanley Hospital is a world class healthcare facility providing essential medical services to the community in both Murdoch and Cockburn.
The Safety and Incident Management Service team plays a vital role in ensuring a secure, supportive environment for staff, patients, and visitors.
At Serco, we work alongside governments to deliver critical public services and support 12,000+ professionals across APAC. When you join us, you’ll find job stability, career growth opportunities, and a strong, inclusive team that values your contributions.
When you join Serco, you’re joining a team that does important work that really matters.
Ready to make an impact?
Explore the career opportunities we have available
A great range of rewards and benefits
We offer a comprehensive benefits package designed to support your wellbeing, career growth, and work-life balance.
Great pay
Earn $37.21 per hour + overtime and penalty rates in a role where your work truly makes a difference.
A strong & supportive team
You’ll always have the guidance and backup you need, no matter the situation.
Varied roster with 24/7 shifts
This role follows a rotating roster with 12-hour shifts, including:
- Day, night, and weekend shifts
- Rotating schedules to support hospital operations
Health, wellbeing & support
Your health and wellbeing are a priority, so you'll have access to:
- a generous paid parental leave plan
- Sonder, our 24/7 Employee Assistance Program, offering mental health support, counselling, and specialist services for you and your family.
- Opportunities to participate in meaningful community service and social impact initiatives.
- Discounts on gym memberships, shopping & more
Training & career development
We’re committed to your growth & success from day 1:
- If you don’t have a security license or qualifications or First Aid certification, we may be able to assist with training and licensing support.
- Clear career progression pathways, with opportunities to advance into senior roles
- A collaborative environment that supports teamwork, learning, and personal growth
At work and in life, we’ve got your back
Learn more about what you can expect when you join us.
Our Benefits & Perks
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Diversity & Inclusion
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Health, Safety & Wellbeing
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Community & Sustainability
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