Serco is a place where you can grow
Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.
We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:
- Competitive salary and comprehensive benefits
- Up to $5,000 in relocation support, making your transition smoother
- Long-term stability with government-backed contracts
- This role is based on-site 5 days per week
Make an impact at Serco
As our Senior People & Capability (P&C) Advisor, you’ll play a crucial role in enhancing our people management strategies across our business units at Clarence Correctional Facility. Reporting to the P&C Manager, this position calls for a proactive and skilled HR professional dedicated to developing and implementing effective people and capability strategies. You will partner with management to foster organisational development, and culture change, and manage absenteeism, ensuring alignment with Serco’s strategic goals.
As a Senior People & Capability Advisor in the Justice team, you’ll make a positive impact by:
- HR Management : Providing high-quality advice and support on all HR aspects including absenteeism, recruitment, policies, and employee relations
- Stakeholder Engagement : Building and maintaining influential leaderships, understanding business strategies to deliver tailored people management solutions
- Policy Compliance : Ensuring adherence to HR policies, procedures, and legal standards, effectively managing HR risks
- Casework Support : Assisting with employee casework below SMT level, handling disciplinaries, terminations and grievances
- Health & Wellbeing : Supporting wellbeing strategies and initiatives, liaising with relevant teams to promote a healthy workplace culture
- Cyclical HR Activities : Contributing to divisional and corporate HR initiatives to meet business objectives including training
- Administrative Support: Assisting the P&C Manager with the preparation of monthly reports, briefs, projects, communication for site and training documents.
Serco is a place for you
To be successful in this role, you’ll have:
- Tertiary qualification in Human Resource Management or a related field
- Proven experience in HR advisory roles, particularly in industrial relations and unionised environments
- Expertise in handling workplace investigations, performance issues, and medical incapacity matters
- Strong knowledge of the Fair Work Act and Equal Employment Opportunity legislation
- Excellent communication, negotiation, and relationship-building skills
- The ability to deliver HR initiatives aligned with strategic business goals
As a fast-growing and successful global company, Serco’s services span across the areas of Justice, Defence, Space, Customer Services, Health, and Urban Mobility. In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.
Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, and Community Services.
We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQIA+, veterans and people with disabilities.
About Clarence Correctional Centre
Opened in mid-2020, this 1,700-bed state-of-the-art facility is the largest correctional Centre in Australia.
Located on the beautiful NSW North Coast approx. 6 hours' drive from Sydney and 3.5 hours from Brisbane our region offers rainforests, epic headlands, sand dunes and some of the best Australian beaches with a variety of multi-cultural cafes, restaurants, and friendly community towns.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
Impact a better future at Serco.
